1. Find a sturdy padded envelope/mailer (be insecure..it's fine)
2. Order your services desired using our online ordering system
3. If you’re using our prepaid label, print it out (it's under 'customer tools')
4. Tape the label to the outside of your envelope SECURELY and enclose the film and the order form together. Make sure your film is tightly wound around its spool if it's a 120.
5. You can just drop the envelope in a mailbox (no trip to the Post Office necessary!)
6. We’ll send your film back to you at the address you provide. (If you ordered scans, you will receive an email when they are uploaded)
7. Make sure to let us know if you want us to include new film! The shipping is free on fresh film when you order it with your film processing order.8. If you have trouble checking out or the math seems incorrect, just let us know. We are aware that some browsers and firewalls are not compatible. Send the film and send us an email to tell us what's up. Don't worry about it.. we want your film, and we'll find a way!
Our prepaid mailing label is valid anywhere when shipped from the United States or its territories to our address here in Dover, New Hampshire. When you use our label, the shipping for your rolls of film sent through the United States Postal Service are paid for in total.
This 'paid label' is a "Business Reply Mail' label, and there is no tracking or insurance on your shipment. If you want to use another form of service, it is at your expense.
Please do not affix our prepaid mailing label to any "Priority" or "Express" type of packaging, as we do not cover this shipping; and will bill you for the additional postage incurred before processing your film.
Return shipping for processed film is also at our expense. We use standard first class shipping for all returning film work.
If you order new replacement film with your processed film order, we pay shipping for that also. If you order only new film from our website, you must use the 'First Class Shipping' option at check out. We do not offer free shipping for "new film" only orders.